Support Service - Ruikang Machinery

Customer Service

From warranty service to supply of wearing parts and speed of maintenance, our comprehensive service offerings ensure seamless operation of your bubble wrap machine.Our goal is to give our customers the best possible results.

Experience the reliable support you can count on from RUIKANG!

Warranty and supply of wearing parts

24 hours response

Worldwide Service Locations

Troubleshooting

Immediate availability

Our goal is to keep our machines running at 100%, always ensuring your production.

Having a large stock of spare parts minimizes response times and a 2 year warranty gives you peace of mind when purchasing one of our machines.

-2 year warranty on purchase

-Wearable parts included in the shipment

-Sufficient stock of spare parts

Always connected

We understand the importance of timely assistance, which is why we provide round-the-clock online services.

Our dedicated team is on standby to address any inquiries or issues regarding our products and services promptly.

-24-hour response time for remote support

-On-site service available from our team of engineers

Every detail is important

We have service outlets in foreign countries, including Poland, Vietnam and other places.

in the future, we will develop more service centers in different regions to provide our customers with more convenient door-to-door service.

Click here to view our machine troubleshooting articles

Operate without worries

When you are experiencing machine problems, we are able to provide you with remote video instruction and analyze troubleshooting procedures.

We are committed to ensuring your bubble film machine runs seamlessly with our comprehensive service solutions.