Customer Service
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From warranty service to supply of wearing parts and speed of maintenance, our comprehensive service offerings ensure seamless operation of your bubble wrap machine.Our goal is to give our customers the best possible results.
Experience the reliable support you can count on from RUIKANG!
Warranty and supply of wearing parts
24 hours response
Worldwide Service Locations
Troubleshooting
Warranty and supply of wearing parts
Our goal is to keep our machines running at 100%, always ensuring your production.
Having a large stock of spare parts minimizes response times and a 2 year warranty gives you peace of mind when purchasing one of our machines.
-2 year warranty on purchase
-Wearable parts included in the shipment
-Sufficient stock of spare parts
24 hours response
We understand the importance of timely assistance, which is why we provide round-the-clock online services.
Our dedicated team is on standby to address any inquiries or issues regarding our products and services promptly.
-24-hour response time for remote support
-On-site service available from our team of engineers
Worldwide Service Locations
We have service outlets in foreign countries, including Poland, Vietnam and other places.
in the future, we will develop more service centers in different regions to provide our customers with more convenient door-to-door service.
Troubleshooting
When you are experiencing machine problems, we are able to provide you with remote video instruction and analyze troubleshooting procedures.
We are committed to ensuring your bubble film machine runs seamlessly with our comprehensive service solutions.
Customization process show
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Make a request
Customized Machines and Equipment
Can inspect the factory on the spot
Complete production line of machines and equipment
Sign a contract
Negotiate and determine the product specifications, price and delivery and other details
Payment
Deposit of 30% of the first payment, the final payment before delivery.
Production
Average 15 days for delivery of regular machines, customized equipment is subject to availability.
Shipment
Due to the large equipment, commonly used car transportation, customers can also arrange their own pickup
Installation and commissioning
After the arrival of the machine, we will arrange for technical personnel to install and debug the machine as soon as possible and guide the use of the machine.

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+86 15258060010

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